ELLIE GOULDING 2018 LIVE IN TAIPEI 艾麗高登2018台北演唱會

Your tixCraft account may start purchasing tickets in 24 hours after your mobile phone number is successfully verified.
Ellie Goulding, the chart-topping, award-winning British female artist, is coming to Taiwan for her solo concert after 4 years! As a singer and songwriter, Goulding is known for her high piercing vibrato, breathy tone and emotive delivery, and her music is described as a mix of electropop, synth-pop, indie pop and folktronica. Goulding released one of her hit songs “Love Me Like You Do”, which was featured in the soundtrack of the movie “Fifty Shades of Grey”, the single not only topped the UK Singles Chart for 4 weeks, but also topped charts in other 70 countries.

【ELLIE GOULDING 2018 LIVE IN TAIPEI】
♦Date:Sep. 4, 2018 (Tue.)
♦Time:8:00PM (The actual performance time is based on the site announcement.)
♦Venue:Taipei International Convention Center (TICC)
♦Ticket Prices:4800/4300/3800/3300/2800/1800
♦On-Sale Date:
  • Live Nation Member Presale:2018/07/27(Fri.) 11:00-17:00
  • Mercedes-Benz Exclusive Section On-sale2018/07/28 (Sat.) 10:00
  • General On Sale:2018/07/28 (Sat.) 10:00
示意圖僅供參考示意
示意圖僅供參考示意1
  1. Tickets can be refunded within three days of purchase, and refunds will not be accepted within two days of the show. A service fee of 5% of the ticket prices will be charged for ticket refund. For discount ticket applicants, you must be able to present valid documents upon purchase and entry on show day. The total amount of refund tickets for each person/show should not exceed the limit quantity of each show in all circumstances.
  2. No Professional Video and Audio Recording Equipment / Professional Photo Cameras / Telephoto Lenses / Drones / Tablets / Go Pro Cameras are allowed. There will be security check while entry. No backpacks and bag size please check on https://www.livenation.com.tw/. Any Bags or items against Security regulations will not be allowed for Entry. Please arrive in advance for security check to avoid late entry. There will be no lockers in the venue, if you have any luggage or any kinds of bags bigger than our regulation, please don't bring to the venue. Concert information please follow Live Nation Taiwan website www.livenation.com.tw or facebook.
  3. One ticket is valid for one person (including children) ONLY for the date on the ticket.
  4. Please read these terms and conditions and check the content of your order carefully. The transaction is non-cancellable once the payment is complete.
  5. Tickets cannot be re-issued, refunded, or exchanged if they are lost, damaged, burned, or not recognizable. Tickets which have been altered / tampered / defaced and copies / scans of tickets are invalid.
  6. There are some fans purchased tickets from non-official ticketing system such as secondary-ticket-selling websites. Artist management would like to appeal to all the fans not to buy secondary concert tickets. please visit official ticketing website – tixCraft. tixCraft will release available tickets from time to time, please pay attention to it. There are possibilities of unable to enter due to secondary tickets’ controversy, please protect your own rights and interest through purchasing tickets from OFFICIAL ticketing.
  7. Tickets which are bought in any resale platforms at a greater price than the official price are not refundable under all circumstances. The promoter reserves the right to report to police according to the Social Order Maintenance Law Article 64-2.
  8. Please follow the concert regulations, for those who violate the rules, we might restrict you from attending the concert and reserves the right to pursue legal actions. In case the event is postponed or cancelled, the promoter is not responsible for traffic or accommodation compensation.
  9. No Professional cameras, Audio and Video recording equipment or radio scanning/jamming equipment. Once any recording actions are taken, we will have to delete the contents in your memory cards. For those who violate the rules, we will ask you to leave the venue and restrict you from entry.
  10. During the performance, please don’t stand on chair for safety reason,
    • Please don't raise board or cellphone to block the view.
    • Please don't throw light stick, bottle or can etc any kind of objects may cause damage.
    • The staff members have the right to request violators to leave the venue.
  11. According to regulations, standing tickets have no assigned seats or registered names, you are not able to enter if you lose your tickets.
  12. For Lost Seat Tickets: Dial 02-8772-9835 or EMAIL:tixcraft@tixcraft.com at your earliest convenience. Please bring police report, proof of purchase and you photo ID and go to the tixCraft ticket booth before 7:00PM on show day to sign the certification document. Once show starts and the seat is confirmed as not occupied, you will be able to enter. However, if anyone with the ticket shows up and he/she will be the priority, audience who lose tickets need to re-purchase ticket for admission. We may report to police station if there is controversy.
  13. Reissue of tickets is not available, please keep your tickets well. Please check Live Nation Taiwan Official Facebook Page for admission guidelines https://www.facebook.com/livenationtw/ . The promoter reserves the right to alter / amend / modify or cancel the event without notice.
  14. For further questions, please contact our customer service at 02-8772-9835 (service time: Mon. through Fri., 10:00-12:30 and 13:30-18:00, unavailable on national holidays) or email to tixcraft@tixcraft.com
  1. Your tixCraft account may start purchasing tickets in 24 hours after your mobile phone number is successfully verified.
  2. Up to 4 tickets are allowed per person. In order to accelerate your order process, you may choose "Computer generated" for seat selection.
  3. You can choose "Credit Card" (online only) or "ATM Money Transfer" as your payment method. Please note the ATM card you use must be registered by Taiwan bank and please finish your transaction via ATM money transfer within 1 hour after the order is confirmed.
  4. After Sep. 2, 2018 payment method is "Credit Card".
  5. "Credit Card" (online only)
    • VISA, MASTER, JCB cards are acceptable for credit card payment. American Express, Diners and UnionPay credit cards are not acceptable.
    • If your transaction is failed or declined by paying with credit cards, please always check your order status on our website whether the order is confirmed.
  6. "ATM Money Transfer"
    • Bank transfer over the counter is not allowed.
    • Paying with a non-Cathay Bank ATM card or at a non-Cathay Bank ATM machine will be charged NT$15 as extra bank charges.
  7. If you have any unpaid orders or if your payment for any orders has failed in your account, you will need to wait until the system automatically deletes the previous orders for the next purchase.
  8. If there is a refund ticket, the system will automatically release the seat on the system.
♦You only can choose "ibon取票(Pick up Via ibon)" as your collection method.
  1. Please get your tickets printed at your nearest 7-11 ibon Kiosk in Taiwan.
  2. Tickets pickup at 7-11 ibon kiosk process:
    • Please read and follow the ticket pickup instructions shown in "Order History". Make sure you print the "Order History" page or remember your "Ticket Pickup Serial Number" and "Ticket Pickup Number"
    • Go to your nearest 7-11 CVS and get your tickets printed with the following steps.
      1. Find an ibon kiosk at the 7-11 CVS.
      2. Please click "票券中心" → "售票系統" → "取票" → "拓元售票系統" at ibon.
      3. Please input your "Ticket Pickup Serial Number" and "Ticket Pickup Number" respectively and print the voucher.
      4. Please bring the voucher to the cashier in the same 7-11 CVS and get your tickets printed. Please note an amount of NT$30 in cash per order as service fee will be charged upon ticket pickup at 7-11 CVS.
  3. Orders that have been paid couldn’t be refunded if you exceed the time limit to collect your tickets.
  1. Please read our FAQ for the complete regulations on refunding tickets announced by Ministry of Culture. The rules of refund for this event is as follows.
  2. 5% of the ticket price will be charged as service fee for all refunded tickets unless the concert is cancelled due to force majeure.
  3. The tickets can be refunded but may not be exchanged. Please apply for a refund within 3 days after the ticket purchase. No longer accept refund applications within 2 days before performance. Ex:
    • If the purchase date is July 28, 2018, then the deadline for the refund application is July 31, 2018.
    • If the purchase date is July 29, 2018, then the deadline for the refund application is Aug 1, 2018.
    • The deadline for the refund application is Sep. 2, 2018.
  4. Refund Process:
    • When apply for ticket refund, customers who paid by cash or ATM transfer will be refunded in cash, and those who paid by credit card will get the refund from the credit card used.
    • Pay by Credit Card
      1. If the tickets have been picked up, please download and complete the ticket refund application form, and return the form with your original tickets by using registered mail to: tixCraft Customer Service Department 10F, No.270, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City 10551, Taiwan. The ticket prices minus the refund service fee will be refunded to your credit card account.
      2. If the tickets have not been picked up yet, please download and complete the ticket refund application form and fax it to 02-8772-9853. The ticket prices minus the refund service fee will be refunded to your credit card account.
      3. It may take up to 20 working days (start from the date when the application is received) to complete the refund process by tixCraft. After the refund process is done, money will be sent to the credit card company. The time for each card issuing bank to process the credits back to your account is different. Please check with your card issuing bank for the actual time the refund to appear on the statement.
    • Pay by ATM Money Transfer
      1. If the tickets have been picked up, please download and complete the ticket refund application form. Please have one copy of your passbook (valid domestic account in Taiwan only) and the completed application form with your original tickets sent by registered mail to: tixCraft Customer Service Department 10F, No.270, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City 10551, Taiwan. The copy of your passbook must show bank’s name and branch, account holder’s name and account number clearly.
      2. If the tickets have not been picked up yet, please download and complete the ticket refund application form. Please have one copy of your passbook (valid domestic account in Taiwan only) and the completed application form faxed to 02-8772-9853. The copy of your passbook must show bank’s name and branch, account holder’s name and account number clearly.
      3. The refund process may take up to 20 working days (start from the date when the application is received).
  5. Please check your order at "Order History" at tixCraft website after 5 working days. Your order status should be "Refund due to personal issues". If your order status does not change, please contact us immediately by phone or email for confirmation.

※購買票券前,請先了解並同意以上規範,如不同意請勿購買,以免產生不必要之糾紛及損害;當進行購票及退票作業時,將視同您已瞭解並同意遵守以上全部事項。