【VIP升等加價購】BACKSTREET BOYS DNA WORLD TOUR 2023新好男孩2023高雄演唱會

欲購票者,需先完成加入會員及手機號碼驗證,驗證成功後才可開始購票,請提早完成手機驗證,以免影響購票。(手機號碼僅限首次加入會員者需要驗證。)
此VIP升等加價購不含演唱會門票,需同時持有演唱會票券與此券才可享有升等服務,且演唱會票券與VIP升等加價購票券必須為同一人使用。僅限BSB官網付費會員,現場將會核對會員資格。

BACKSTREET BOYS DNA WORLD TOUR 2023新好男孩2023高雄演唱會

♦演出日期:2023/02/18 (六) 
♦演出時間:19:00 (實際演出時間以現場公告為準) 
♦演出地點:高雄巨蛋

 

VIP升等加價購

♦升等加價購: NT$17,775 (內含與Backstreet Boys成員Meet & Greet、與Backstreet Boys單獨合照一張、享優先入場權、VIP獨家紀念通行證一張。)

🎫開賣時間:2022/11/08 (二) 12PM (僅限信用卡)

➡ 更多資訊: www.backstreetboys.com  

 

*消費者需持有一張「BACKSTREET BOYS DNA WORLD TOUR 2023新好男孩2023高雄演唱會」有效入場票券方可進行加購,現場VIP報到及入場皆需出示演唱會票券為入場憑證。
*消費者須先於2022/11/07 5PM前,至Backstreet Boys官方網站購買會員並取得預購碼後,才能至拓元售票系統購買VIP升等加價購。
*VIP升等加價購僅限BSB官網付費會員,現場將會核對會員資格。
*演出前拓元售票將統一以email通知購買者VIP報到及領取紀念通行證之相關細節,email內文將包含合照照片下載之連結。如有任何問題,請email至 help@please.co 或至 help.please.co 網站詢問。
*藝人見面及合照活動將配合屆時的政府防疫規範進行安排或調整。

 


  

DIAMOND VIP UPGRADE

♦Price : NT$17,775 (including One Meet & Greet with Backstreet Boys, One individual photo opportunity with Backstreet Boys, Priority entry into the venue, one commemorative Meet & Greet laminate.)

🎫 On-sale time:2022/11/08 (TUE) 12PM (Credit card payment only)

➡ More information : www.backstreetboys.com  

 

*Please ensure to have one valid concert ticket of BACKSTREET BOYS DNA WORLD TOUR 2023 KAOHSIUNG before you purchase DIAMOND VIP UPGRADE. You will need to present both tickets upon VIP check-in and entry.
*You will need to purchase membership at Backstreet Boys Official Site before 2022/11/07 5PM. And get a presale code in order to buy the DIAMOND VIP UPGRADE at tixCraft ticketing.
*DIAMOND VIP UPGRADE is limited to BSB's paid membership, membership status will be checked on site.
*Email will be sent to all DIAMOND VIP UPGRADE fans before the concert with information you need to participate in the M&G (time and location to check in). Email will include the link where the photo can be downloaded.
*You may email help@please.co or visit help.please.co to reach support team who will assist with any questions you may have.
*M&G + photo opportunity may be socially distanced or masked depending on covid-19 guidelines at the time of the show.

 

📍以上活動內容,主辦單位保留異動之權力。

📍The promoter reserves the right to change these terms & conditions at any time.

購票前請詳閱注意事項:

  1. 購票後三天內可辦理退票,退票需酌收票面價5%手續費,換票等同於退票。購買各種優惠票者,需於購票與使用時依規定出示相關證明文件。每人每場退票總張數,不得超出該次演唱會公告之限購張數,分次寄送者亦同。
  2. 購買「BACKSTREET BOYS DNA WORLD TOUR 2023新好男孩2023高雄演唱會」任何一種票價,皆可加價購買粉絲福利升等加價購(DIAMOND VIP UPGRADE),本升等套組需同時持有演唱會門票方能使用,若現場未持有該場演唱會有效門票,恕將取消使用資格。
  3. 每張票券限一人及使用一次。
  4. 購票前請務必確認會員資料已填寫完成,會員資料需填寫『完整且正確』之電子郵件地址。演唱會當天之報到時間、指定報到處等相關細節將於活動日前1-2天由拓元售票系統以email進行通知,信件將為英文信,若屆時沒有收到信件,請注意垃圾信箱,倘若在演出日前1天尚未收到通知信,請透過聯繫我們詢問客服人員。
  5. 有未盡事宜,主辦單位保留修改、終止、變更活動內容細節之權利,且不另行通知。

 


 

  1. Tickets can be refunded within three days of purchase. A service fee of 5% of the ticket prices will be charged for ticket refund. For discount ticket applicants, you must be able to present valid documents upon purchase and entry on show day. The total amount of refund tickets for each person/show should not exceed the limit quantity of each show in all circumstances.
  2. You can purchase the DIAMOND VIP UPGRADE as long as you hold a ticket to BACKSTREET BOYS DNA WORLD TOUR 2023. You will NEED to have a valid ticket to the show to use the VIP UPGRADE. If you don’t hold a valid ticket to the show onsite, the VIP UPGRADE will not be valid for use.
  3. One VIP UPGRADE is limited to be used once and by one person only.
  4. Please ensure your membership info on tixCraft is fully completed before purchasing. Your Email Address in Membership info MUST be COMPLETE AND CORRECT. tixCraft ticketing will be informing all VIP details including check-in time and place through email 1-2 days before show day. The email will be in English. If you didn’t get an email then, please check your junk mailbox. If you haven’t gotten an email 1 day before show day, please contact our Customer Service.
  5. The VIP UPGRADE and its details are subject to modification at any time for any reason without notice. The promoter reserves the right to change these terms & conditions at any time.
  1. 欲購票者,請參考【拓元會員加入辦法】,需進行手機驗證,才可開始購票,未完成驗證者,恕無法購票,建議提早完成。
  2. 單筆訂單限購4張,可支援行動裝置購票
  3. 付款方式僅限【信用卡付款】。
  4. 【信用卡付款】
    • 信用卡僅限VISA、MasterCard、JCB卡(無法使用AE、銀聯、大來卡)購票前請先確認信用卡額度是否足夠,進入刷卡頁面後,請勿點選上一頁或是關閉刷卡頁面,避免刷卡失敗,刷卡資料送出前請檢查是否正確。
    • 刷卡時,若出現其他訊息如下:
      a.回傳授權結果失敗!!請洽原交易商家確認此筆交易是否成功。
      b.商家交易資料有誤!!本筆訂單無法進行付款作業,請洽原交易商家。
      不論顯示訊息為何,請務必登入並到【訂單查詢】頁面,確認其【訂單狀態】,刷卡交易成功與否,依訂單查詢顯示為主。
      a.若顯示「訂單成立」,即表示刷卡成功。
      b.若顯示「刷卡失敗」請重新購票。
  5. 訂購者帳號中若有未完成付款或刷卡失敗的訂單,該帳號之購票額度需等待系統自動清除訂單後才會釋出,並請重新訂購。故售票日之後,如釋出較為前面座位之票券屬正常情形。
  6. 付款完成之訂單代表已售出,表示台端同意支付本次交易的內容與價格,請至【訂單查詢】核對訂購內容,一旦訂單成立,台端不得以任何理由拒付本次交易費用。(如需退票,請另依退票規則辦理。)
  7. 不論付款時出現訊息為何,付款成功與否,請務必登入並到【訂單查詢】頁面,確認其【訂單狀態】,依訂單查詢顯示為主。
  8. 如果有退票票券,本系統將會自動釋出於系統上販售。
  9. 有鑒於網路拍賣風氣盛行,有許多來路不明的票券在拍賣網站出售競標,但這些票券來源不明、真偽難辨,票務糾紛層出不窮,為確保您的權益,懇請勿於拍賣網站或是其他非正式授權售票之管道購票,如發生無法進場或其他損害個人權益之事宜,本售票系統恕不負責。

 


 

  1. Your tixCraft account may start purchasing tickets after your mobile phone number is successfully verified.
  2. Up to 4 tickets are allowed per order.
  3. You can choose "Credit Card"(online only) as your payment method.
  4. "Credit Card" (online only)
    • VISA, MASTER, JCB and UnionPay cards are acceptable for credit card payment. American Express and Diners credit cards are not acceptable.
    • If your transaction is failed or declined by paying with credit cards, please always check your order status on our website whether the order is confirmed.
  5. If you have any unpaid orders or if your payment for any orders has failed in your account, you will need to wait until the system automatically deletes the previous orders for the next purchase.
  6. If there is a refund ticket, the system will automatically release the seat on the system.
  1. 開放取票日期為該場次開演前5天,故2023/02/13起,可至訂單查詢查看取票資訊,方可至7-11 ibon取票。
  2. 取票方式為【ibon取票】,取票時每筆將酌收$30手續費,於7-11超商門市付款時以現金方式支付。
  3. ibon取票流程說明:
      (1)請於ibon機台點選:票券中心→售票系統→取票→拓元售票系統。
      (2)請依照系統畫面指示,分別輸入【取票序號、取票號碼】,並列印取票繳費單。(取票序號及取票號碼,可於【訂單查詢】中查看)
      (3)請持取票繳費單至該門市櫃台付款及領取正式ibon票券。
  4. 付款完成之訂單,逾期未取票者視同售出,恕不接受退票或退費。
  5. 現場票務服務處恕無法提供取票服務,請於節目演出結束前自行至7-11超商門市完成取票。

 


 

♦You only can choose "ibon取票(Pick up Via ibon)" as your collection method.

  1. 5 days before the event starts (2023/02/13), you can go to the "order history" to check the "Ticket Pickup Serial Number" and "Ticket Pickup Number", and then you can pickup the tickets at 7-11 ibon Kiosk in Taiwan.
  2. Please get your tickets printed at your nearest 7-11 ibon Kiosk in Taiwan.
  3. Tickets pickup at 7-11 ibon kiosk process:
    • Please read and follow the ticket pickup instructions shown in "Order History". Make sure you print the "Order History" page or remember your "Ticket Pickup Serial Number" and "Ticket Pickup Number"
    • Go to your nearest 7-11 CVS and get your tickets printed with the following steps.
      1. Find an ibon kiosk at the 7-11 CVS.
      2. Please click "票券中心" → "售票系統" → "取票" → "拓元售票系統" at ibon.
      3. Please input your "Ticket Pickup Serial Number" and "Ticket Pickup Number" respectively and print the voucher.
      4. Please bring the voucher to the cashier in the same 7-11 CVS and get your tickets printed. Please note an amount of NT$30 in cash per order as service fee will be charged upon ticket pickup at 7-11 CVS.
  4. Orders that have been paid couldn't be refunded if you exceed the time limit to collect your tickets.
  1. 依文化部於中華民國107年5月16日文藝字第10710128232號公告修定之『藝文表演票券定型化契約應記載及不得記載事項』第六條-退換票之申請與手續費,如常見問題說明所示。本節目退票方案訂定如下說明。
  2. 個人因素退票者,每張票券須酌收票面金額5%手續費。相關服務費用與寄回郵資非屬票價部分不在退費範圍之內。
  3. 購票後(不含購票當日)三日內得退票,第四日起即不接受退票申請
    例:2022/11/08(二)購票,退票收件截止日為2022/11/11(五)。
    後續退票,以此類推。
  4. 已取票需以郵寄退票申請者,購票後(不含購票當日)之第三日若遇假日,因應物流業者配送,則順延至下一個工作日截止收件。
  5. 請自行計算寄達時間,逾期送達恕不受理。演出前未於退票期限內寄達者,拓元將依退票申請表上之聯絡方式通知申請人取回票券,若無法和申請人取得聯繫或無法達成取回票券共識者,拓元將不負票券保管或任何其他責任,所有責任與後果將由申請人自行負擔。
  6. 退票方式(依據取票與否區分):
    • 未取票者:
        1. 信用卡付款者:以【線上退票(系統)】方式辦理。請登入拓元網站至【訂單查詢】,在欲申請退票的訂單中,點選【線上退票申請/進度查詢】,再勾選欲辦理退票的票券,確認送出後,票券會註記為【退票審核中】,即完成退票申請送件,後續仍需待系統進行審核。票款扣除退票手續費,刷退至原購票之信用卡。
      1. 已取票者—以【郵寄退票】方式辧理:
        1. 信用卡付款者:請下載及填寫退票申請表並附上票券正本退回,票款扣除退票手續費,刷退至原購票之信用卡。

    • 【郵寄退票】注意事項:請隨信附上票券正本、退票申請表正本、非刷卡訂單需附上存摺封面影本(包含銀行名、分行名、戶名、帳號,帳戶以台灣本地銀行/郵局/農漁會信用合作社的台幣帳戶為限),以掛號郵寄或快遞方式寄回「105403台北市松山區南京東路三段270號10樓 拓元售票系統 客服組 收」。 請勿親送,收件地址現場無法受理(為避免爭議,必須透過掛號或快遞等第三方郵寄系統配送並簽收)。收件時間為週一至週五10:00-18:00,適逢國定假日暫停服務。
    • 申請退票5個工作天後,請於訂單查詢確認訂單,訂單或票券狀態將改為『個人因素退票』,訂單或票券狀態若無變動,請務必向本系統客服確認退票進度(聯繫我們),退款作業時間約20個工作天(收到退票申請且資料完整起計算),刷卡退款時間將依發卡行之作業時間為準。
    • 在有退票釋出座位之前提下,本公司得於完成退票作業後,陸續將該座位釋出並重新上架販售,於退票截止日後亦有可能釋出座位。

     


     

    1. Please read our FAQ for the complete regulations on refunding tickets announced by Ministry of Culture. The rules of refund for this event is as follows.
    2. 5% of the ticket price will be charged as service fee for all refunded tickets unless the concert is cancelled due to force majeure.
    3. The tickets can be refunded but may not be exchanged. Please apply for a refund within 3 days after the ticket purchase. Ex:
      • If the purchase date is 2022/11/08, then the deadline for the refund application is 2022/11/11.
    4. Refund Process:
      • Pay by Credit Card
        1. If the tickets have been picked up, please download and complete the ticket refund application form, and return the form with your original tickets by using registered mail to: tixCraft Customer Service Department 10F, No.270, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City 10551, Taiwan. The ticket prices minus the refund service fee will be refunded to your credit card account.
        2. If the tickets have not been picked up yet, to refund with [Online Refund Application]: Log into your account on the tixCraft website and click on "Order History". Find the order that you want to refund and click on the "Online Refund Application/Progress Inquiry" button. Lastly, select the ticket(s) that you want to refund and hit submit. Your refund application has now been submitted and the system will review your application. You will see that your ticket's Action status will change to "Reviewing Refund". The ticket prices minus the refund service fee will be refunded to your credit card account.
        3. It may take up to 20 working days (start from the date when the application is received) to complete the refund process by tixCraft. After the refund process is done, money will be sent to the credit card company. The time for each card issuing bank to process the credits back to your account is different. Please check with your card issuing bank for the actual time the refund to appear on the statement.
    5. Please check your order at "Order History" at tixCraft website after 5 working days. Your order status should be "Refund due to personal reasons". If your order status does not change, please contact us immediately by phone or email for confirmation.

    ※Please read and agree to all the terms and conditions before placing the order. Purchasing or refunding is treated as fully agreeing to all the rules above.