Human Musical Group Sensations GLASS ANIMALS：TOUR OF EARTH in Taipei

Human Musical Group Sensations GLASS ANIMALS: TOUR OF EARTH in Taipei
DATE：2025/3/02 (SUN) 19:00
VENUE：Legacy Taipei
PRICE：NT$ 2,100

* All Standing, no queueing number.
* The actual performance time is based on on-site situation
*For safety reasons, children under 110cm or under 7 years old and pregnant women are not allowed into the GA area.
*Tickets will be available to collect 5 days prior to the show.
*Please be sure to visit Live Nation Taiwan official website and social platforms for entry notice before show day.

Official Partner： DBS Mastercard

Ticket Info
🎫DBS Mastercard Presale(Only paid by Mastercard credit card and debit card)
TIME: 2024/11/11 (MON) 11:00 ~ 2024/11/13 (WED) 11:00
Please visit: https://tixcraft.com/activity/detail/25_animals_c
* These Tickets are available exclusively to DBS Mastercard cardholders and can only be purchased using a DBS Mastercard and by paying through the Mastercard network.
For more priceless experiences: www.priceless.com/DBS-TW
* Please note that you may purchase up to 4 tickets per order.
* Ticket quantities are limited and available until sold out.

🎫Live Nation Taiwan Member Presale
TIME: 2024/11/14 (THU) 11:00 ~ 23:59
*Register to Live Nation Taiwan Membership at livenation.com.twand subscribe to our newsletter before the presale period ends. During the Presale period, log in to your account on the Live Nation Taiwan website and click the presale button on the event page to access the presale ticketing page.
*Live Nation Taiwan Member Presale Guide：http://bit.ly/lnpreHP
*Live Nation Member Registration Guide : http://bit.ly/lnregister

🎫General Sale
TIME: 2024/11/15 (FRI) 11:00 AM
Register on tixcraft : http://tixcraft.com/faq
*Please note that you may purchase up to 4 tickets per order.

* More Event Info: www.livenation.com.tw

✨For limited VIP Upgrade,
Please visit: https://tixcraft.com/activity/detail/25_animals_v
* Please ensure that you have this concert ticket before purchasing the VIP Upgrade. The VIP UPGRADE ticket cannot be used alone. You will need to present both tickets at the VIP check-in and entry. Each VIP Upgrade is limited to one-time use and can only be used by this concert ticket holder. Please note, different events are not allowed to be used interchangeably.

📍 Please note, if you are a new fan, you will only be able to start purchasing tickets after successfully verifying your mobile phone number. We suggest that you verify your mobile number in advance to speed up your ticket purchases.

📍 There will be Security Check upon entry. No suitcase, no food and beverage (except water) and any form of professional video, audio recording equipment, professional photo cameras and selfie sticks are allowed in the venue. Any items against Security regulations will not be allowed for Entry. The promoter has the right to deny entry if you violate regulations and can ask you to seek elsewhere to store items that aren’t allowed entry. Please arrive in advance for security check to avoid late entry. There is less coin locker at the venue. For more entry regulations, please check the LIVE NATION TAIWAN website、facebook、Instagram、Ｘ for the latest updates.

📍 The promoter reserves the right to change these terms & conditions at any time.

1. Tickets can be refunded within three days of purchase. A service fee of 5% of the ticket prices will be charged for ticket refund. For discount ticket applicants, you must be able to present valid documents upon purchase and entry on show day. The total amount of refund tickets for each person/show should not exceed the limit quantity of each show in all circumstances.
2. There will be Security Check upon entry. No suitcase, no food and beverage (except water) and any form of professional video, audio recording equipment, professional photo cameras and selfie sticks are allowed in the venue. Any items against Security regulations will not be allowed for Entry. The promoter has the right to deny entry if you violate regulations and can ask you to seek elsewhere to store items that aren’t allowed entry. Please arrive in advance for security check to avoid late entry. There is less coin locker at the venue. For more entry regulations, please check the  LIVE NATION TAIWAN website、facebook、Instagram、Ｘ for the latest updates.
3. One ticket is valid for one person (including children) ONLY for the date on the ticket. Pregnant women and children under 110cm or under 7 years old, please do not purchase GA tickets for safety measures. According to regulations, standing tickets have no assigned seats or registered names, you are not able to enter if you lose your tickets.
4. Please read these terms and conditions and check the content of your order carefully. The transaction is non-cancellable once the payment is complete.
5. Tickets cannot be re-issued, refunded, or exchanged if they are lost, damaged, burned, or not recognizable. Tickets which have been altered / tampered / defaced and copies / scans of tickets are invalid.
6. There are some fans purchased tickets from non-official ticketing system such as secondary-ticket-selling websites. Artist management would like to appeal to all the fans not to buy secondary concert tickets. Please visit official ticketing website – tixCraft. tixCraft will release available tickets from time to time, please pay attention to it. There are possibilities of unable to enter due to secondary tickets’ controversy, please protect your own rights and interest through purchasing tickets from OFFICIAL ticketing.
7. Tickets which are bought in any resale platforms at a greater price than the official price are not refundable under all circumstances. The promoter reserves the right to report to police according to the Social Order Maintenance Law Article 64-2.
8. Please follow the concert regulations, for those who violate the rules, we might restrict you from attending the concert and reserves the right to pursue legal actions. In case the event is postponed or cancelled, the promoter is not responsible for traffic or accommodation compensation, and will only refund the face value of the ticket.
9. No Professional cameras, Audio and Video recording equipment or radio scanning/jamming equipment. Once any recording actions are taken, we will have to delete the contents in your memory cards. For those who violate the rules, we will ask you to leave the venue and restrict you from entry.
10. During the performance,
    • Please don't raise any support boards or cellphones to block other’s view.
    • Please don't throw any kinds of light sticks, bottles or cans or objects may cause damage.
    • The staff members have the right to request violators to leave the venue.
11. Lost Tickets:
    • According to regulations, standing tickets have no assigned seats or registered names, you are not able to enter if you lose your tickets.
12. Reissue of tickets is not available, please keep your tickets well. Please check Live Nation Taiwan Official Facebook Page for admission guidelines https://www.facebook.com/livenationtw/. The promoter reserves the right to alter / amend / modify or cancel the event without notice.
13. For further questions, please contact our customer service at 02-8772-9835 (service time: Mon. through Fri., 10:00-12:30 and 13:30-18:00, unavailable on national holidays) or  Contact us.

1. Please note, if you are a new fan you will only be able to start purchasing tickets after successfully verifying your mobile phone number. We suggest that you verify your mobile number in advance to speed up your ticket purchases.
2. Please note that you may purchase up to 4 tickets per order.
3. You can choose "Credit Card" (online only) or "ATM Funds Transfer" as your payment method. Please note the ATM card you use must be registered by Taiwan bank and please finish your transaction via ATM money transfer within 1 hour after the order is confirmed.
4. After 2025/02/28, payment method is "Credit Card" only.
5. "Credit Card" (online only)
• VISA, MASTER, and JCB cards are acceptable for credit card payment. UnionPay, American Express and Diners credit cards are not acceptable.
• If your transaction is failed or declined by paying with credit cards, please always check your order status on our website whether the order is confirmed.
6. "ATM Funds Transfer"
• Bank transfer over the counter is not allowed.
• Paying with a non-Cathay Bank ATM card or at a non-Cathay Bank ATM machine will be charged NT$15 as extra bank charges.
7. If you have any unpaid orders or if your payment for any orders has failed in your account, you will need to wait until the system automatically deletes the previous orders for the next purchase.
8. If there is a refund ticket, the system will automatically release the seat back to the system.

1. You may choose "Ticket Collection - ibon" or "Mobile Tickets" as your ticket collection method. Once the ticket collection method is submitted, it cannot be changed.
2. "Ticket Collection - ibon"
   • The collection fee for each order is NT$30.
   • 5 days before the event starts (2025/02/25), you can go to the "My Tickets" to check the "Collection serial number" and "Collection number", and then you can pickup the tickets at 7-11 ibon Kiosk in Taiwan.
   • To start click the following on the ibon kiosk: 購票/取票/訂房(Tickets/Ticket Colletcion/Hotel Reservation) → 售票系統 (Ticketing System) → 取票 (Ticket Collection) → 拓元售票系統 (tixCraft Ticketing System).
   • Please follow the instructions on the ibon kiosk screen to enter your Collection S/N and your Collection No., then print out your collection fee payment slip.
   • Give the slip to the cashier at the store counter to scan your barcode and retrieve your tickets. The fee for each order is NT$30. After paying the ticket collection fee the cashier will give you your tickets.
   • Please note that the on-site ticket counter will not be able to provide assistance for Ticket Collection - ibon services.
3. "Mobile Ticket"
   • The service fee for each Mobile Ticket is NT$10.
   • After completing your payment successfully, tixCraft will generate a QR Code mobile ticket for each ticket in your order.
   • We advise that you do not post any screenshots or photos of your QR Code mobile ticket. By keeping this information private you can protect your rights and interests, and avoid having your information used in a malicious manner.
4. If your order has been paid for and you did not collect your tickets before the expiry date, the tickets will be deemed as sold and refund applications will not be accepted.

1. Please read our FAQ for the complete regulations on refunding tickets announced by Ministry of Culture. The rules of refund for this event is as follows.
2. 5% of the ticket price will be charged as service fee for all refunded tickets unless the concert is cancelled due to force majeure.
3. The tickets can be refunded but may not be exchanged. Please apply for a refund within 3 days after the ticket purchase. Ex:
   • If the purchase date is 2024/11/14, then the deadline for the refund application is 2024/11/17.
   • If the purchase date is 2024/11/15, then the deadline for the refund application is 2024/11/18.
4. Refund Process:
   • Pay by Credit Card
     1. If the tickets have been picked up, please download and complete the ticket refund application form, and return the form with your original tickets by using registered mail to: tixCraft Customer Service Department 10F, No.270, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City 105403, Taiwan. The ticket prices minus the refund service fee will be refunded to your credit card account.
     2. If the tickets have not been picked up yet, to refund with [Online Refund Application]: Log into your account on the tixCraft website and click on "My Tickets". Find the order that you want to refund and click on the "Online Refund Application/Progress Inquiry" button. Lastly, select the ticket(s) that you want to refund and hit submit. Your refund application has now been submitted and the system will review your application. You will see that your ticket's Action status will change to "Reviewing Refund". The ticket prices minus the refund service fee will be refunded to your credit card account.
     3. It may take up to 20 working days (start from the date when the application is received) to complete the refund process by tixCraft. After the refund process is done, money will be sent to the credit card company. The time for each card issuing bank to process the credits back to your account is different. Please check with your card issuing bank for the actual time the refund to appear on the statement.
   • Pay by ATM Funds Transfer
     1. If the tickets have been picked up, please download and complete the ticket refund application form. Please have one copy of your passbook (valid domestic account in Taiwan only) and the completed application form with your original tickets sent by registered mail to: tixCraft Customer Service Department 10F, No.270, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City 105403, Taiwan. The copy of your passbook must show bank’s name and branch, account holder’s name and account number clearly.
     2. If the tickets have not been picked up yet, please complete the refund application form before the refund deadline, click on [Contact Us], fill in the required fields, and upload your refund application form and any other supporting documents as an attachment and submit your request to us. You can scan or simply take a photo of your refund application form and supporting documents, but please make sure that the photo quality is legible.
     3. The refund process may take up to 20 working days (start from the date when the application is received).
5. Please check your order at "My Tickets" at tixCraft website after 5 working days. Your order status should be "Refund - Personal refund". If your order status does not change, please contact us immediately by phone or email for confirmation.