星展銀行獨家冠名贊助 蘇打綠《二十年一刻》巡迴演唱會

星展銀行獨家冠名贊助
蘇打綠《二十年一刻》巡迴演唱會

TIME：2025/02/22 (SAT) 19:30
          2025/02/23 (SUN) 18:30

VENUE：Taipei Arena

PRICE：NT$ 5,380 / 4,980 / 4,380 / 3,880 / 3,380 / 2,880 / 2,380 / 1,880 / 800

* Tickets for this event are subject to "real-name authentication." Attendees must present a valid event ticket and their original personal identification for identity verification upon entry.
* The actual performance time is based on on-site situation
* Tickets available for collection 5 days prior to the show.
* All seated, please be seated in your assigned seat.
* Please be sure to visit Live Nation Taiwan official website and socials for door time and entry notice before show day. 
* For the safety of yourself and others, attendees seated on the 2^nd and 3^rd floors are not allowed to stand or stomp during performances. Children under 110 cm are not permitted to enter the 3^rd floor auditorium area. Thanks for your cooperation

TITLE SPONSOR: DBS Bank

Organizer: Live Nation、緒風 isshowind、Timeless Treasure

Presented by: 緒風 isshowind、蘇打綠

【Before purchase, please note.】
1. After logging into your tixcraft account, you must complete the quiz and answer the questions correctly to proceed with the ticket purchase process.
2. Real-name authentication will be used for this event, and IDs will be checked at entry.

Ticketing Information
🎫DBS Presale(Only paid by DBS credit card and debit card)
TIME: 2024/11/28 (THU) 12:00pm ~ 23:59pm
* These Tickets are available exclusively to DBS cardholders and can be purchased using a DBS credit card or debit card.
For more information, please visit: https://go.dbs.com/48xJEqq

* Ticket quantities are limited and available until sold out.

🎫General Sale
TIME : 2024/11/29 (FRI) 12:00
Register on tixcraft : http://tixcraft.com/faq

* Each phase of ticket sales has limited quantity and available until sold out. Please note that priority purchase does not guarantee better seat assignments than general sale.

【Real Name Registration Requirements】

1. Please ensure that you complete membership registration and verification on the tixcraft ticketing system before the on sales date, and make sure your member information is correct and complete. (Do not use nickname or someone else's information!)
2. Each member is allowed to purchase up to 4 tickets per event. Orders cannot span multiple events, and mobile devices are supported for purchasing tickets.
3. The system will automatically fill in the name of the member for the first ticket in each order, and this cannot be changed. For each additional ticket, you must enter the confirmed name of the attendee. The name must match the name on the attendee's ID, and identity verification will be conducted at the entrance on the event day.
   If you place multiple orders for the same event, the first ticket in each order will also automatically use the member’s name, and this cannot be changed. Please note when booking your tickets.
4. Names must be entered in either "Chinese" or "English." Foreign nationals should use the name on their passport (in English). Please DO NOT fill in the ID number.
   If the entered name exceeds than the system's accessible length, please delete it in order from the end to the front. Chinese names should be fewer than 7 characters, and it is recommended to enter the English name in all lowercase and fewer than 25 letters. Mixed-case or mixed-language entries will be automatically counted for length by the system. Spaces count as one letter, and special symbols or characters should be avoided.
5. Once an order is submitted, no corrections, modifications, or additional information can be made for any reason. Please ensure that all attendee’s names correct before submitting your order. If any errors or blank fields are found later, the only option will be to request a refund. Refund requests must be submitted within 3 days after the purchase, and late submissions will not be accepted.
6. If the "ID Name" field is left blank on the ticket, it will be treated as a personal request for a refund, and a 5% refund processing fee will be charged.
7. On the event day, the name printed on each ticket will be checked against a valid photo ID (National ID card, NHI card, driver’s license, or passport; foreign nationals must present a passport) at the entrance. Only those whose names match will be allowed to enter. If the name does not match or valid proof of identity cannot be provided, entry will be denied.
8. As this event uses full real-name authentication, to protect your rights, do not purchase tickets from others. Unauthorized tickets will not grant entry. The organizer reserves the right to cancel orders that do not comply with these regulations.

More Events, please visit: www.livenation.com.tw

📍 Please note, if you are a new fan you will only be able to start purchasing tickets after successfully verifying your mobile phone number. We suggest that you verify your mobile number in advance to speed up your ticket purchases.

📍 Due to limited space, no trunks are allowed for entry. No food and beverage (except water). Without the organizer's permission, using phones, mobile devices, cameras, camcorders, DV recorders, or audio recorders for recording, photography, or live streaming is not allowed. And any form of professional video, audio recording equipment, professional photo cameras and selfie sticks are not allowed for entry. Items that emit light or sound, such as glow sticks, LED signs, or flashing accessories, are also banned, and please avoid using your phone's flashlight. Make sure you can comply with these rules before purchasing a ticket. Any items against Security regulations will not be allowed for Entry. If you have any prohibited items, please don't bring to the event. There are less lockers near the venue. Please arrive in advance to avoid late entry. For concert general guideline and security regulations please check the LIVE NATION TAIWAN website、facebook、Instagram、Ｘ for the latest updates.

📍 The promoter reserves the right to change these terms & conditions at any time.

1. Tickets can be refunded within three days of purchase. A service fee of 5% of the ticket prices will be charged for ticket refund. For discount ticket applicants, you must be able to present valid documents upon purchase and entry on show day. The total amount of refund tickets for each person/show should not exceed the limit quantity of each show in all circumstances.
2. There will be Security Check upon entry. No suitcase, no food and beverage (except water) and any form of professional video, audio recording equipment, professional photo cameras and selfie sticks are allowed in the venue. Any items against Security regulations will not be allowed for Entry. The promoter has the right to deny entry if you violate regulations and can ask you to seek elsewhere to store items that aren’t allowed entry. Please arrive in advance for security check to avoid late entry. There is no coin locker at the venue. For more entry regulations, please check the  LIVE NATION TAIWAN website、facebook、Instagram、Ｘ for the latest updates.
3. One ticket is valid for one person (including children) ONLY for the date on the ticket.
4. For the safety of yourself and others, attendees seated on the 2nd and 3rd floors are not allowed to stand or stomp during performances. Children under 110 cm are not permitted to enter the 3rd floor auditorium area. Thanks for your cooperation
5. Please read these terms and conditions and check the content of your order carefully. The transaction is non-cancellable once the payment is complete.
6. Tickets cannot be re-issued, refunded, or exchanged if they are lost, damaged, burned, or not recognizable. Tickets which have been altered / tampered / defaced and copies / scans of tickets are invalid.
7. There are some fans purchased tickets from non-official ticketing system such as secondary-ticket-selling websites. Artist management would like to appeal to all the fans not to buy secondary concert tickets. Please visit official ticketing website – tixCraft. tixCraft will release available tickets from time to time, please pay attention to it. There are possibilities of unable to enter due to secondary tickets’ controversy, please protect your own rights and interest through purchasing tickets from OFFICIAL ticketing.
8. Tickets which are bought in any resale platforms at a greater price than the official price are not refundable under all circumstances. The promoter reserves the right to report to police according to the Social Order Maintenance Law Article 64-2.
9. Please follow the concert regulations, for those who violate the rules, we might restrict you from attending the concert and reserves the right to pursue legal actions. In case the event is postponed or cancelled, the promoter is not responsible for traffic or accommodation compensation and will only refund the face value of the ticket.
10. No Professional cameras, Audio and Video recording equipment or radio scanning/jamming equipment. Once any recording actions are taken, we will have to delete the contents in your memory cards. For those who violate the rules, we will ask you to leave the venue and restrict you from entry.
11. During the performance,
• Please don’t stand on chair for safety reason.
• Please don't raise any support boards or cellphones to block other’s view.
• Please don't throw any kinds of light sticks, bottles or cans or objects may cause damage.
• The staff members have the right to request violators to leave the venue. Please don’t stand on chair for safety reason.
12. Lost Tickets:
• For Lost Seat Tickets: Dial 02-8772-9835 or Contact us at your earliest convenience. Please bring police report, proof of purchase and your photo ID and go to the tixCraft ticket booth before 6PM on show day to sign the certification document. Once show starts and the seat is confirmed as not occupied, you will be able to enter. However, if anyone with the ticket shows up and he/she will be the priority, audience who lose tickets need to re-purchase ticket for admission. We may report to police station if there is controversy.
13. Reissue of tickets is not available, please keep your tickets well. Please check Live Nation Taiwan Official Facebook Page for admission guidelines https://www.facebook.com/livenationtw/. The promoter reserves the right to alter / amend / modify or cancel the event without notice.
14. For further questions, please contact our customer service at 02-8772-9835 (service time: Mon. through Fri., 10:00-12:30 and 13:30-18:00, unavailable on national holidays) or  Contact us.

1. Please note, if you are a new fan you will only be able to start purchasing tickets after successfully verifying your mobile phone number. We suggest that you verify your mobile number in advance to speed up your ticket purchases.
2. Please note that you may purchase up to 4 tickets per order. Each account is limited to purchasing 4 tickets per show.
3. Payment method:
   • 2024/11/28, DBS Mastercard Presale: Only paid by DBS Mastercard Credit card and Debit card.
   • 2024/11/29, General Sale: You can choose "Credit Card" (online only) or "ATM Funds Transfer" as your payment method. Please note the ATM card you use must be registered by Taiwan bank and please finish your transaction via ATM money transfer within 1 hour after the order is confirmed.
4. After 2025/02/20, payment method is "Credit Card" only.
5. "Credit Card" (online only)
• VISA, MASTER, and JCB cards are acceptable for credit card payment. UnionPay, American Express and Diners credit cards are not acceptable.
• If your transaction is failed or declined by paying with credit cards, please always check your order status on our website whether the order is confirmed.
6. "ATM Funds Transfer"
• Bank transfer over the counter is not allowed.
• Paying with a non-Cathay Bank ATM card or at a non-Cathay Bank ATM machine will be charged NT$15 as extra bank charges.
7. If you have any unpaid orders or if your payment for any orders has failed in your account, you will need to wait until the system automatically deletes the previous orders for the next purchase.
8. If there is a refund ticket, the system will automatically release the seat back to the system.

1. You may choose Ticket Collection - ibon as your ticket collection method. The collection fee for each order is NT$30.
2. The ticket collection date is 5 days before the event starts, at that time, you can go to My Tickets to check the Collection serial number and Collection number, and then you can collect the tickets at 7-11 ibon Kiosk in Taiwan.
   • For event date 2025/02/22, you can collect the tickets from 2025/02/17.
   • For event date 2025/02/23, you can collect the tickets from 2025/02/18.
3. 7-11 ibon ticket collection process:
   (1) To start click the following on the ibon kiosk: 購票/取票/訂房(Tickets/Ticket Collection/Hotel Reservation) → 售票系統 (Ticketing System) → 取票 (Ticket Collection) → 拓元售票系統 (tixCraft Ticketing System).
   (2) Please follow the instructions on the ibon kiosk screen to enter your Collection S/N and your Collection No., then print out your collection fee payment slip. (You can go to My Tickets to check the Collection information.)
   (3) Give the slip to the cashier at the store counter to scan your barcode and retrieve your tickets. After paying the ticket collection fee the cashier will give you your tickets.
4. If your order has been paid for and you did not collect your tickets before the expiry date, the tickets will be deemed as sold and refund applications will not be accepted.
5. Please note that the on-site ticket counter will not be able to provide assistance for Ticket Collection - ibon services.

1. Please read our FAQ for the complete regulations on refunding tickets announced by Ministry of Culture. The rules of refund for this event is as follows.
2. 5% of the ticket price will be charged as service fee for all refunded tickets unless the concert is cancelled due to force majeure.
3. The tickets can be refunded but may not be exchanged. Please apply for a refund within 3 days after the ticket purchase. Ex:
   • If the purchase date is 2024/11/28, then the deadline for the refund application is 2024/12/01.
   • If the purchase date is 2024/11/29, then the deadline for the refund application is 2024/12/02.
4. Refund Process:
   • Pay by Credit Card
     1. If the tickets have been picked up, please download and complete the ticket refund application form, and return the form with your original tickets by using registered mail to: tixCraft Customer Service Department 10F, No.270, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City 105403, Taiwan. The ticket prices minus the refund service fee will be refunded to your credit card account.
     2. If the tickets have not been picked up yet, to refund with [Online Refund Application]: Log into your account on the tixCraft website and click on "My Tickets". Find the order that you want to refund and click on the "Online Refund Application/Progress Inquiry" button. Lastly, select the ticket(s) that you want to refund and hit submit. Your refund application has now been submitted and the system will review your application. You will see that your ticket's Action status will change to "Reviewing Refund". The ticket prices minus the refund service fee will be refunded to your credit card account.
     3. It may take up to 20 working days (start from the date when the application is received) to complete the refund process by tixCraft. After the refund process is done, money will be sent to the credit card company. The time for each card issuing bank to process the credits back to your account is different. Please check with your card issuing bank for the actual time the refund to appear on the statement.
   • Pay by ATM Funds Transfer
     1. If the tickets have been picked up, please download and complete the ticket refund application form. Please have one copy of your passbook (valid domestic account in Taiwan only) and the completed application form with your original tickets sent by registered mail to: tixCraft Customer Service Department 10F, No.270, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City 105403, Taiwan. The copy of your passbook must show bank’s name and branch, account holder’s name and account number clearly.
     2. If the tickets have not been picked up yet, please complete the refund application form before the refund deadline, click on [Contact Us], fill in the required fields, and upload your refund application form and any other supporting documents as an attachment and submit your request to us. You can scan or simply take a photo of your refund application form and supporting documents, but please make sure that the photo quality is legible.
     3. The refund process may take up to 20 working days (start from the date when the application is received).
5. Please check your order at "My Tickets" at tixCraft website after 5 working days. Your order status should be "Refund - Personal refund". If your order status does not change, please contact us immediately by phone or email for confirmation.