FUJI ROCK FESTIVAL’25

Festival Dates：FRIDAY JULY 25TH, SATURDAY JULY 26TH, SUNDAY JULY 27TH, 2025
Location：NAEBA SKI RESORT, YUZAWA-CHO, NIIGATA
Line-Up：Please follow up Fuji Rock's official website: https://en.fujirockfestival.com/
Advance Ticket Sales: February 21st, 11:00 to May 15th 22:00
General Ticket Sales: Starting May 16th

【Ticket Information】

※Children age 15 or below may enter free of charge if accompanied by an adult.
※Valid for children under the age of 15 as of July 27th, 2025. Photo ID required.


【Festival Ticket Rules & Regulations】
Please be sure to read and understand each of the following cautions prior to traveling to the festival.
Festival tickets are non-refundable so please be sure to fully read and understand all rules and regulations before purchasing your tickets. 。
1. Please note that changes or cancellations cannot be made after application of purchase.
2. Be sure to purchase tickets from an authorized outlet.
3. Tickets purchased via unauthorized ticket outlets will be deemed invalid and the festival will not be responsible for any trouble arising from the purchase of such tickets nor will such tickets be refunded by the festival under any circumstances.
4. Tickets will be exchanged with wrist bands at the Festival site. You cannot enter the site with only a ticket. (Those who receive wristbands in advance may directly enter the festival.)
5. Tickets and wristbands will not be reissued under any circumstances.
6. Those who remove or lose their wristband while in the festival will be asked to exit the festival or repurchase a ticket.
7. Ticket sales will finish once tickets are sold out. This applies to all ticket types.


【Ticket Purchase Rules】
1. This event uses a real-name ticketing system. Tickets must be purchased and used by the participant themselves. Only one ticket can be purchased per order.
2. Before purchasing, please ensure that the name, ID number, and phone number in your TixCraft member information(My Account) are correct.
3. The system will automatically input the member's name, which you fill in the My Account. Your name will be printed on the ibon paper ticket. Once the purchase is confirmed, the ticket holder's name cannot be changed. Please make sure your member information is correct before purchasing.
4. Payment for this event is only accepted via credit card.
5. Tickets for this event can only be collected from 7-11 ibon. Please collect your ticket from any 7-11 stores in Taiwan before traveling abroad, and then bring it to the event site in Japan. The ticketing collection service is not available in Japan.
6. At the event site in Japan, please present your ibon ticket and passport to exchange for a wristband.  You cannot enter the site with only a ibon ticket.
7. The event will be held in Japan. Any ticket refunds, exchanges, or loss handling must comply with local ticket regulations. Please note that tickets for this event are non-refundable and non-exchangeable once sold.
8. For more information, please visit Fuji Rock Festival official website: : https://en.fujirockfestival.com/

Please be sure to read and understand each of the following cautions prior to traveling to the festival.
Festival tickets are non-refundable so please be sure to fully read and understand all rules and regulations before purchasing your tickets.

Minding Your Manners
Making Fuji Rock the Cleanest Festival in the World Once Again

「Help & Respect Each Other」 「Respect Nature」
Fuji Rock can only advance to a new stage of its evolution if every one of us takes the actions necessary to create a comfortable environment for all while making everlasting summer memories.

• Outdoor chairs requiring assembly
  Chairs which cannot be folded up can cause injury to others when being carried.
  Please note that foldable chairs must be folded when being carried within the festival as they may cause injury to other audience members.
  
• Umbrellas
  The use of umbrellas is prohibited in all areas of the festival including camp sites. Use of umbrellas limits your field of vision and can be dangerous if blown away by strong winds. 
  
• Leisure sheets, etc., which occupy large amounts of space, and or other objects, etc., which obstruct the view of others.
  《Examples of Prohibited Items》
  ．Blue sheets (tarps) or other blankets, etc., which use more space than necessary for the number of persons using it.
  ．Tarps, parasols, sunshades, tents (outside of camp sites), or other items or objects which restrict the view of others.
  These items can cause congestion and can be difficult to carry, leading to them being abandoned and becoming trash causing other members of the audience trouble.(Occupying space within the festival for prolonged amounts of time is prohibited.) 
• Items which will not be taken with you upon departing the festival such as leisure sheets, chairs, tents and other camping equipment, etc.
• Sound recording equipment
• Glass bottles, cans, etc. (Glass and cans cannot be brought into the festival in a cooler.) 
• Explosives including fireworks, etc.

• No smoking within the festival
  Smoking is only permitted in designated smoking areas. 
  Please refrain from using the space for prolonged periods of time. 
• Actions which cause harm or injury to others
  In addition to moshing or stage diving, transportation of chairs, etc., which are not folded up may cause injury to others when in crowded areas.
  
• Littering and leaving trash behind
  Please be sure to separate and dispose of garbage in the appropriate trash receptacles. The festival is located in a rich natural environment and recycling efforts at the festival are undertaken by volunteers. Garbage at the festival is recycled into garbage bags distributed upon entry to the festival and toilet paper at the facilities located throughout the festival grounds. 
• Do not feed the monkeys or other wild animals
  Litter and garbage left behind at the festival can inadvertently become food for wild animals in the festival area causing them to appear in the camp sites and possibly causing harm to members of the audience. Please aim for a symbiotic relationship between animals and humans by refraining from actions which attract wildlife.
  
• Abandoning chairs, leisure sheets or using them to save space
  Use of personal items to save space, or abandoning items, is prohibited in all areas of the festival.
  Items left unattended for long periods of time will be deemed abandoned and disposed of.
  Please also note the use of sheeting or personal items to occupy large amounts of space is strictly prohibited.
  The number of unattended leisure sheets and chairs, etc., at the festival have increased in recent years causing audience members to not be able to utilize an open space even when there is nobody there. Please be sure to carry all chairs and sheets, etc., with you when moving around the festival to avoid congestion and allow the greatest number of people to rest.
  The above also applies to the Priority Tent area. Please be sure to take all belongings with you when leaving the area.
  
• Use of chairs or sheets in restricted areas
  《Restricted Areas》
  ・Red Marquee Area (including outside of Red Marquee tent)
  ・Areas between stages and sound tents and lighting towers, and the spaces directly in front of the stages.
  Regardless of location within the festival, use of chairs and leisure sheets may be restricted due to congestion or for crowd control measures. Please be sure to follow all instruction or announcements by festival staff. 
  
• Prolonged use of, abandoning personal items, and the use of the facility by those who do not apply, at the Priority Tent
  The Priority Tent is meant to be a short-term rest facility for those we meet the following requirements. Those who do not apply are not permitted use of the facility. Also, use of the facility for over 1 hour is not permitted.
  (Those with a government issued Disability Certificate are permitted use of the facility as required throughout the day.)
  ・Persons with disabilities and those accompanying them.
  ・Pregnant women and those accompanying them.
  ・Children under school age and accompanying adults. 
  *Accompanying persons are limited to 1 person.
  
• Audio or visual recording of performing artists

• The Festival withholds the right to make changes to the Rules & Regulations of the Festival at any time with or without notification if deemed necessary for the safe and orderly operation of the festival. Please note tickets will not be refunded for the reason of any changes made.
• The Festival will be held in the event of inclement weather (excluding natural disaster). Please also note that tickets will not be refunded in the case of any cancellation or change in artist line up. 
• The Festival is held in a rich natural environment. Please be sure to be fully aware of natural dangers including but not limited to risk of falling, hypothermia caused by wind and or rain, injury caused by wild animals, poisonous vegetation, or insects such as bees or flies, etc.
• Please refrain from excessive alcohol consumption. Overly intoxicated persons may be removed forcibly from the festival.
• Moshing, stage diving or any other actions or behavior which may cause harm or injury to other audience members is strictly prohibited. The Festival will not be held responsible in any way in the event any harm or injury is caused to another member of the festival audience due to these types of actions. Any claims must be resolved between the parties themselves.
• In the event a person is found to have entered the Festival illegally, the person will be handed over to the local police department and sued for damages.
• Please strictly refrain from causing any trouble for residents in the area around the festival.
• Niigata Prefecture laws dictate those under the age of 18 are required to return to their lodging by 11:00pm.
• The final performance of each day of the festival finishes after the last train departing Echigoyuzawa Station. Please note there is no other public transportation available after the last performance of each day of the festival.
• Be sure to secure transportation to and from the festival yourself prior to coming to the festival. (Sleeping outdoors in or any near the venue or Echigoyuzawa Station is prohibited. Please also refrain from traveling to the festival by car without securing a parking pass in advance.) Please also note the number of parking passes and lodging facilities available at the festival are limited.
• Those found in possession of restricted items within the festival will be asked to remove them from festival grounds.
• The Festival organizers, venue, or performing artists are not responsible for any accidents or thefts in or outside of the festival. 
• Those who refuse to follow the instructions of festival staff, or cause harm or injury to other members of the festival audience will be forcibly removed from the festival. In the case the Organizing Committee deems a person to have repeatedly done so or has malicious intent, the festival withholds the right to ban that person or persons from entering the festival in future years regardless of whether the individual(s) purchases a ticket. Tickets will not be refunded in this case under any circumstances.
• Cameras and or video cameras are permitted within the festival but recording of artist performances is strictly prohibited. Sound recording equipment is prohibited in all areas of the festival. Use of selfie sticks is prohibited in front of stages, during congested times and while moving within the festival.
• Please be sure to read and understand all rules and regulations prior to purchasing tickets. Purchase of ticket is deemed agreement to all rules and regulations & terms and conditions of the festival.
• All personal information provided upon purchase of festival tickets will be held securely by the festival organizer.

1. Please note that you will only be able to start purchasing tickets on the tixCraft website after successfully verifying your mobile phone number. If you don't have an account yet you can learn more about creating a new account here. 
2. Please note that you may purchase up to 1 tickets per order. You can buy tickets using either your desktop, tablet, or mobile device.
3. You only can choose Credit Card as your payment method.
4. 【Credit Card】
• We accept credit card payments with VISA, MasterCard, and JCB. Unfortunately, we can't accept payment from American Express, Diners Club, and UnionPay cards. For ease of purchasing make sure that your credit card limit is sufficient before booking your tickets. After being directed to the credit card payment page, please do not return to the previous page, or close the credit card payment page as this might cause your order to fail. Please check whether the credit card information is correct before sending it out.
• After submitting your credit card payment, regardless of the prompt that is displayed (successful, failed, etc.), you should always refer to your Order Status under My Tickets in your tixCraft fan account for an accurate confirmation of whether your payment was successful or not.
  a.If the status Order Confirmed is displayed, it means that your card transaction was successful.
  b.If the status Credit card processing failed is displayed, it means that your payment has failed, and you need to go back to the event page and re-do your ticket purchase.
5. If you have any unpaid orders or if your payment for any orders has failed in your account, you will need to wait until the system automatically deletes the previous orders for the next purchase.
6. By completing your order, you agree to pay the price as specified by the transaction and you also agree to follow the rules as set out for your purchase. You cannot refuse to complete the payment for any reason. (If you need a refund, please follow the refund rules of the event that you are purchasing tickets for.) 
7. When making a payment, regardless of the prompt that is displayed (successful, failed, etc.), you should always refer to your Order Status under My Tickets in your tixCraft fan account to confirm whether your payment was successful or not.
8. To protect your rights, please do not purchase tickets from auction websites or other unauthorized ticket sales channels. This ticketing system will not be responsible for any issues such as being unable to enter the venue or other damages to personal rights.

1. Tickets for this event can only be collected from 7-11 ibon. Please collect your ticket from any 7-11 stores in Taiwan before traveling abroad, and then bring it to the event site in Japan. The ticketing collection service is not available in Japan.
2. You may choose Ticket Collection - ibon as your ticket collection method. The collection fee for each order is NT$30. 
3. 7-11 ibon ticket collection process:
   (1)To start click the following on the ibon kiosk: 購票/取票/訂房(Tickets/Ticket Collection/Hotel Reservation) → 售票系統 (Ticketing System) → 取票 (Ticket Collection) → 拓元售票系統 (tixCraft Ticketing System). 
   (2)Please follow the instructions on the ibon kiosk screen to enter your Collection S/N and your Collection No., then print out your collection fee payment slip. (You can go to My Tickets to check the Collection information.)
   (3)Give the slip to the cashier at the store counter to scan your barcode and retrieve your tickets. After paying the ticket collection fee the cashier will give you your tickets.
4. Time and Location for Festival Wristbands Exchange in Japan:
   (1)Location：Box Office for Overseas Customer
   (2)Date & Time：
   ♦ July 24th (Thu) 12:00-24:00
   ♦ July 25th (Fri) 26th (Sat) 27th (Sun) 9:00-24:00。
   (3)The following is necessary for your wristband exchange:：ibon paper ticket & Purcher's Passport.
   
5. Please note that the on-site ticket counter in Japan will not be able to provide assistance for Ticket Collection – ibon services.
6. The ibon tickets are made of thermal paper. Please keep them safe and away from heat sources to avoid the entire ticket from turning black, which could make it hard to read and affect your entry.
7. If your order has been paid for and you did not collect your tickets before the expiry date, the tickets will be deemed as sold and refund applications will not be accepted.

Please be sure to read and understand each of the following cautions prior to traveling to the festival.
Festival tickets are non-refundable so please be sure to fully read and understand all rules and regulations before purchasing your tickets.