拓元售票不會以電話或簡訊主動聯繫消費者處理重複扣款或信用卡問題。如您接獲可疑來電，請勿提供任何個人資訊，也請勿依照其指示操作，以免受騙。

如需確認訂單狀況，請至拓元售票官網的【訂單查詢】頁面，或透過客服信箱「聯繫我們」與我們聯繫。


It is not standard practice for tixCraft to call or message customers about duplicate charges or credit card issues. If you receive a suspicious call, please do not share any personal information or follow their instructions - it could be a scam.

To check your order, please use the [My Tickets] section on our official website or contact tixCraft customer service directly via [Contact Us].