【The Weeknd】取消公告(Cancellation)

2018/10/19

【威肯2018台北演唱會節目取消公告
原訂於2018年12月12日舉辦的威肯2018台北演唱會,因無法克服之硬體問題,很遺憾必須取消本場演出。
本場節目已售出之票券將委託拓元售票系統全額退費,自2018/10/19起至2018/12/19止接受退票。造成不便之處,敬請見諒。相關退票辦法如下:

  1. 退票期限:2018/10/19到2018/12/19止。(退票截止收件日以郵件「送達」本公司日期為準。)
  2. 退票方式(依據取票與否),退票申請表下載
    • 已取票者:
      1. 請下載及填寫退票申請表並附上票券正本、存摺封面影本(包含銀行名、分行名、戶名、帳號,帳戶以台灣本地銀行為限)。
      2. 請以掛號寄回「10551台北市松山區南京東路三段270號10樓 拓元售票系統 客服組 收」。 請勿親送,收件地址現場無法受理(為避免爭議,必須透過第三方郵寄系統配送並簽收)。收件時間為週一至週五10:00-18:00,適逢國定假日暫停服務。
      3. 購票時以信用卡付款者,票款全額將退刷至原購票之信用卡,郵資30元將匯款至購票者指定帳戶。
      4. 購票時以ATM虛擬帳號付款者,票款全額+郵資30元將匯款至購票者指定帳戶。
    • 未取票者:
      1. 請下載及填寫退票申請表並附上存摺封面影本(包含銀行名、分行名、戶名、帳號,帳戶以台灣本地銀行為限)
      2. 請傳真至02-8772-9853,並來電02-8772-9835確認是否傳真成功
      3. 以信用卡付款者,票款全額將退刷至原購票之信用卡。
      4. 以ATM虛擬帳號付款者,票款全額將匯款至購票者指定帳戶。
  3. 申請退票5個工作天後,請於訂單查詢確認訂單,訂單狀態將改為『主辦因素退票』,訂單狀態若無變動請務必來電或來信確認拓元是否有收到退票申請,退款作業時間約20個工作天(收到退票申請且資料完整起計算),刷卡退款時間將依發卡行之作業時間為準。


【Cancellation announcement of THE WEEKND ASIA-LIVE IN TAIPEI】

Due to production requirement issues, we regret to announce that THE WEEKND ASIA – LIVE IN TAIPEI is now cancelled.
Live Nation Taiwan will give full refund, the ticket refund information is as follow.
Ticket refund will take place from 19 October and  will end on 19 December 2018.
We sincerely apology for any inconvenience caused.

  1. Refund period: 2018/10/19 to 2018/12/19. (The date of receipt of the refund is based on the date of delivery of the mail to the company.)
  2. Refund method: download refund application form
    • If the tickets have been picked up:
      1. Please download and complete the ticket refund application form. Please have one copy of your passbook (valid domestic account in Taiwan only) and the completed application form with your original tickets sent by registered mail to: tixCraft Customer Service Department 10F, No.270, Sec. 3, Nanjing E. Rd., Songshan Dist., Taipei City 10551, Taiwan. The copy of your passbook must show bank’s name and branch, account holder’s name and account number clearly.
      2. If pay by credit card, the full amount of the ticket will be refunded to the original credit card, and the postage of NT$30 will be remitted to the designated account.
      3. If pay by ATM Money Transfer, the full amount of the ticket + postage of NT$30 will be remitted to the designated account.
    • If the tickets have not been picked up yet
      1. Please download and complete the ticket refund application form. Please have one copy of your passbook (valid domestic account in Taiwan only) and the completed application form faxed to 02-8772-9853. The copy of your passbook must show bank’s name and branch, account holder’s name and account number clearly.
      2. If pay by credit card, the full amount of the ticket will be refunded to the original credit card.
      3. If pay by ATM Money Transfer, the full amount of the ticket will be remitted to the designated account.
  3. Please check your order at "Order History" at tixCraft website after 5 working days. Your order status should be "Refund due to non-personal issues". If your order status does not change, please contact us immediately by phone or email for confirmation. It may take up to 20 working days (start from the date when the application is received) to complete the refund process by tixCraft. 
請注意!!
欲購票者,需 驗證通過後24小時,才可購票。
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