【SEVENTEEN WORLD TOUR ODE TO YOU IN TAIPEI】取消公告 Cancellation

2020/02/07

[SEVENTEEN ODE TO YOU WORLD TOUR IN TAIPEI節目取消公告]

因新型冠狀病毒疫情影響,經與經紀公司討論後,我們非常遺憾地宣布原訂於2020年2月29日於林口體育館舉辦的SEVENTEEN ODE TO YOU WORLD TOUR IN TAIPEI將取消演出。
確保演出藝人、觀眾及所有工作人員的健康安全是我們的首要責任,我們將持續根據政府以及有關單位對新型冠狀病毒疫情的宣導及建議,採取必要的防疫措施。
本場節目已售出之票券將委託拓元售票系統進行全額退費,即日起至2020/03/06止接受退票。造成不便之處,敬請見諒。

  1. 退票期限:即日起至2020/03/06止。(退票截止收件日以郵件送達本公司日期為準,非以郵戳或寄件日期為準,請自行計算寄達時間。)
  2. 退票方式(依據付款方式),退票申請表(下載)
    • 信用卡付款者:
      1. 不需填寫退票申請表,票面金額全額將退刷至原購票之信用卡,刷退作業預計於2月底完成,退款時間將依發卡行之作業時間為準。
    • ATM虛擬帳號付款者:
      1. 請下載及填寫退票申請表並附上存摺封面影本(包含銀行名、分行名、戶名、帳號,帳戶以台灣本地銀行為限)。每筆訂單僅限退款至一個銀行帳戶。
      2. 請傳真至02-8772-9853,若需確認傳真是否成功請洽拓元客服。
      3. 申請退票5個工作天後,請於訂單查詢確認訂單,訂單狀態將改為『主辦因素退票』,訂單狀態若無變動請務必來電或來信確認拓元是否有收到退票申請,退款作業時間約20個工作天(收到退票申請且資料完整起計算)

[SEVENTEEN ODE TO YOU WORLD TOUR IN TAIPEI Cancellation Announcement]

Due to coronavirus proliferation concerns, we are deeply sorry that SEVENTEEN WORLD TOUR ODE TO YOU IN TAIPEI on 29 February 2020 at NTSU (Linkou) Arena has been cancelled.

The safety of artists, patrons and staff is our top priority and we will continue to act on advice from the authorities on the coronavirus and take precautionary measures in line with prevention efforts.

Customers who have purchased tickets will receive full refund, please visit tixcraft website for further information on ticket refund. Ticket refund takes place from now and ends on 6th March 2020. Please contact tixcraft through customer service if you have any further questions.

We apologize for any inconvenience caused and thank you for your understanding.

  1. Refund period: from now to 2020/03/06. (The date of receipt of the refund is based on the date of delivery of the mail to the company.)
  2. Refund method: download refund application form
    • If the tickets pay by credit card:
      1. Do not need to fill the ticket refund application form, the full amount of the ticket will be refunded to the original credit card.
    • If the tickets pay by ATM Money Transfert:
      1. Please download and complete the ticket refund application form. Please have one copy of your passbook (valid domestic account in Taiwan only) and the completed application form faxed to 02-8772-9853. The copy of your passbook must show bank’s name and branch, account holder’s name and account number clearly.
      2. If pay by ATM Money Transfer, the full amount of the ticket will be remitted to the designated account.
  1. Please check your order at "Order History" at tixCraft website after 5 working days. Your order status should be "Refund due to non-personal issues". If your order status does not change, please contact us immediately by phone or email for confirmation. It may take up to 20 working days (start from the date when the application is received) to complete the refund process by tixCraft. 
BEWARE!
Before starting to book your tickets, please register at tixCraft, and verify your account with your mobile phone.
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